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Work Pics 360

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  1. Really? So being multi platform is like a form of 'financial punishment' .... not a very good pricing polity. The one saving grace is the product cost is not extreme. Still, this is unexpected and disappointing. It's not like I'm going to be using both licences at the same time. It's either mobile OR desktop. Not both. Davinci doesn't do that. Even Adobe doesn't do that. In fact I think this is the first time I've ever seen this.
  2. I already have Affinity and mostly use it on my PC but have had a pc laptop for occasional use when travelling but I am now switching to a Macbook m1 air for travel. How do I cancel my laptop's registration and move it to the Apple MacBook Air?
  3. FOLLOW UP.... It runs! Somehow the display settings had not actually gone back to default. So what I did is deleted all the past color profiles I'd created so that it had no choice but to accept defaults. That finally worked. Affinity Photo installed and runs. So the question then becomes, how am I supposed to keep my monitors calibrated if every time Affinity gets an update, it breaks the installation? Fix one problem and create another... Any ideas? Or is this just a quirk of having to live with Affinity? What's the point of doing photo editing if your colour profiles are wrong? Flummoxed, I am.
  4. Here's the files I'm on chair's edge thinking if this doesn't get solved, I'm going to be doing a full system restart - easily 2 days of work Hope you can pinpoint the problem before I run out of hair to pull out. Cheers, MC Setup.log SetupUI.log
  5. Yes I have checked for others but nothing that's worked yet. What happens is I downloaded the most recent version, double click the exe install package, it seems to start up and then disappears after a few seconds. So it won't even install nor give me any error indications Where would I get a log for an error if it doesn't even show that it has errors?
  6. Hey Walt, I have gone through this problem once before and had essentially given up with Affinity but it's become a business critical process in my workflow and again, for some reason, it fails to install. I've followed the instructions you outlined and they don't solve the issue. How in the world Affinity won't work but Adobe products do befuddles me. Not that it has anything to do with Affinity but now even Skylum's programs won't install and older versions won't load. It would seem that there is something about the way Windows 10 does things that mucks many programs up. In any case, my workaround has literally to use another computer where it did load but it's not my main workstation - a bit like borrowing the mechanic's old beater while your main everyday car's in the shop and unusable. Does Affinity have a screen share support service? That would go a long way to not wasting time in forums. Cheers,
  7. This has happened for a number of people from what I can see in the past. For some strange reason, Affinity Photo 1.8.5 was working fine and then one day this week would simply not start. I've tried downloading an older version but it would not install. So then I uninstalled 1.8.5 and now it will not reinstall at all. This seems to be the case only with my desktop system but it works on my laptop. Is there a known conflict with any Windows 10 updates? I'm stuck. Hoping you can sort this out so I can get back to work. Thank you.
  8. I've just tried to upgrade from 1.7.2 to 1.7.3 and the uninstall went fine - now regretting that move because the new version's installation won't even start up. Is this a common or known issue? I'm stuck! I have 45 360° photos to fix up for a client and time's a ticking. Can you help?
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