StevenS

Hi @BAndy, Welcome to the Affinity forum. There isn't really a specific answer to this other than it being the route we decided to take. If you look across the software industry there are many developers sat on either side of the fence. Since 1987 our apps have always been a perpetual licence, offering users the option to only need to pay for what they need, and you aren't being forced to purchase a dual licence they only (for example) have a Mac. If we were to have offered a dual licence, we would have only doubled the price anyway because we think they are excellent value for money. Which takes us to the question of a discount. Unfortunately, we do not offer a discount for additional purchases for the same reason we gave above but we do have promotions from time-to-time, and they are well worth hanging on for if you're looking to save a little from the regular price.

Hi @matija, Welcome to the Affinity forum. VAT is applied at the checkout for all countries where applicable at the percentage rate of the country that the purchaser is located. If you are looking to pay with an EU VAT number, please contact the team over at affinity@serif.com and they'll be happy to help.

Hi @richardlansing, Welcome to the Affinity forum! You would need a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently, and have their own licenses.

Hi @fabiosilva, Welcome to the Affinity forum! You would need to purchase a Windows and Mac licence separately. Should you wish to purchase with a VAT number, please contact affinity@serif.com and the team will be able to arrange this for you. They will require your VAT number and your billing address to get the ball rolling.

Sorry for the typos (which I've now corrected), I've had a week off. Please give a few weeks to get back up to optimum speed

Hi @AG051, Could you please contact the team over at affinityorders@serif.com directly. If you could provide them with as much info about your order as you can, they will be able to look in to this further for you.

Hi @Dirak, You should be able to redeem any Affinity code through this link - https://store.serif.com/redeem/

Hi @Tim M, Welcome to the forum. Whilst we do have discounts from time to time, we do not have bundle price for our apps (Affinity Publisher has also not yet been launched). The best advice I can offer is to sign up to our newsletter where you will be notified of any promotions available - https://affinity.serif.com/newsletter/

Hi @Robclo, Welcome to the Affinity forum. To download a previous order, open the Mac App Store and select 'Purchased' and it will be shown in the list (You will need to be logged into the Mac App Store using the same account that was used to purchase the app).

Hi @Pandora Black, Welcome to the Affinity forum. Our apps are only available as digital downloads, but there is nothing to prevent you from backing up the setup file after download to a DVD or other physical storage device. We do not have any current plans for a 3D printing tool, sorry.

Hi @Brian Nguyen, You can install the Windows licence on as many compatible Windows device you require for your own use.

Hi @nak21, Welcome to the Affinity forum. We do not have any current plans to create a video editing application, sorry.

Hi @posterboy, Welcome to the Affinity forum. What specifically would you like to know about the free Affinity trial?

Hi @Andrés Sicachá, Welcome to the Affinity forum! You will find a link to download the UI Kit on the Welcome screen when you open the app.

Hi @Mauricio Marrero D., Welcome to the Affinity forum. In the Mac version, you will find a link to the free content in your 'Welcome' screen.

Hi @Reid Lai, Welcome to the Affinity forum. You would only have any Affinity Store account if you have made a purchase directly through the store itself. To download a previous order, open the Mac App Store and select on 'Purchased' and it will be shown in the list (You will need to be logged into the Mac App Store using the same account that was used to purchase the app).

Hi Dave, Welcome to our Affinity forum. You can sign up for our newsletter here; https://affinity.serif.com/newsletter/

Hi @DanialDamirchi, The Affinity apps allow for the use of Apple's Family Sharing feature so if you have access to the old Apple ID, you should be able to set it up so that you new Apple ID can be set as a family member and use the app. Unfortunately if you do not have access to the old Apple ID then it would require a new purchase, unless Apple themselves are able to assist in any way.

Hi @amiller, Welcome to the Affinity forum. You will receive all future 1.x updates.

Hi @JCM83, Cela n’est pas possible, les achats dans le Mac App Store sont exclusifs à l’historique des commandes de votre Mac App Store.

Hi @Kaseno_rt, Willkommen im Affinity-Forum. Sie können Affinity-Apps für Mac auf jedem Mac verwenden, den Sie besitzen oder für den persönlichen Gebrauch steuern. Weitere Informationen finden Sie hier: https://support.apple.com/HT202152 Leider sind unsere Lizenzen nicht übertragbar und Sie müssen für die Installation unter Windows eine separate Windows-Version erwerben. Jede Version wird separat verkauft und verfügt über eigene Lizenzen. Sie können Affinity-Apps für Windows auf jedem Windows-Computer verwenden, den Sie besitzen oder von EINER Person kontrolliert werden. Weitere Informationen finden Sie hier: https://affinity.store/help/

Hi @Dominik Scherer, We do not have anyone in our database with your name or email address. Did you originally purchase through our site or was it through the Mac App Store/Microsoft Store?

Hi @Alice Saurus, Welcome to the Affinity forum. You do not need to worry about it. All updates for our iPad apps are issued through the App Store. As Apple and ourselves do not share any customer data, App Store purchases do not appear with Affinity Store accounts.

Hi @awan, You can install Affinity apps on as many Windows devices as you require for your own use.

Hi Sean, Welcome to the Affinity forum. To login to your account, please head to the Affinity website and enter your email address along with your password within the relevant fields, and then click Sign In. Once you’re in your Affinity Account, please select your name in the top right-hand corner of the page. This should supply you with six options, one of which is Downloads & Product Keys - Select that option. On this page, you will see a list of your orders along with a Download Purchase button associated with each. Click the button next to the relevant order to start the download.