SFurniss

@Nikon Girl If you can email affinity@serif.com we can manually arrange for you to order. Feel free to mark it for my attention (Steve F)

@Triffi Old Legacy accounts have now been closed down. You can however still access some old downloads here and recover old product keys here. If you are no longer able to access the email you used at the time, please email affinity@serif.com so we can manually look into this for you.

If you can email affinity@serif.com we can look into this for you.

@François Tiano Are you asking how to register to receive the bonus content? If so here's an article talking you through the registration process. https://affinity.help/photo/English.lproj/index.html?page=pages/GetStarted/registerAndSync.html?title=App%20registration%20and%20content%20syncing Thanks

Please email dataprotection@serif.com requesting that your Forum Account be deleted. Please email us from the email address on the account you are wanting us to delete.

@Mickft If you can email affinity@serif.com we can look into this for you.

@Michael Lloyd The software itself is permanently linked to the email that is used when you order it. This can never be changed. You can however register it to different accounts. If you log into your personal Affinity account to register the app, it will appear as registered in that account. However, once you sign out of the My Account option within the app, the app will be unregistered from that account and no longer appear.

@AdriaanS If you can email affinity@serif.com we can look into this for you.

@billbyrnes There is no need to deactivate your software. While you would need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac, you can install the Windows version on as many PCs as you personally control. Likewise the Mac version can be installed on as many Macs as you control.

@Teerasej If you can email affinity@serif.com we can look into this for you.

@Reynard.zh 我们可以通过 Paypal、信用卡或银行转账付款。 目前没有其他付款方式的计划。 非从左到右的语言是一种流行的要求，但这意味着我们的软件处理文本的方式将发生重大变化。 希望有一天我们可以为他们提供支持。

@Sergo1111 This is a very old Legacy program. Unfortunately we would no longer support software of this age.

@Mikeeasy84 You would only have a product key if you bought directly from us. If you bought from either Apple or Microsoft you would install via their respective store so you would not need a key. Assuming you bought from us and can't find your order, please email affinity@serif.com so we can look into this for you.

@PucciFX You can create a VAT receipt for any order on your account on https://affinity.store/account/orders/ On your account homepage, click “Order history” and locate the order you wish to generate a VAT receipt for. Click “View VAT Receipt” and enter your details, click “Create VAT receipt” and a PDF VAT receipt will be generated.

@Ulvavild You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. You can install the Windows version on as many PCs as you personally control. Likewise the Mac version can be installed on as many Macs as you control.

@almanshuroh The software would be yours for as long as you wish to use it and updates will be free until we get to version 2.0. At that point you can choose either to keep using it as is or pay to receive more updates. At the moment 2.0 is still some time off. We will know more about the exact upgrade terms much closer to the time when it is launched.

@Droflas Our trials are full featured but limited to ten days. You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. You can install the Windows version on as many PCs as you personally control. Likewise the Mac version can be installed on as many Macs as you control.

@AfdolGravt If you bought the software from Apple or Microsoft you may not have an account with us. You would only necessarily have an Affinity Store account if you had bought the software directly from us. Assuming you bought the software directly from us, please email affinity@serif.com so we can look into this for you.

@arnebehnck If you can email affinity@serif.com we can look into this for you.

@InfiniteJest If you can email affinity@serif.com we can look into this for you.

@Michael Clarey You need to buy a separate iPad version to install on an iPad or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses.

@FilK If you can email affinityorders@serif.com we can look into this for you.

@aaron booth If you can email affinity@serif.com we can look into this for you.

@pauljm001 Apart from the installation/update method and the fact that the Apple version is sandboxed, the two versions are basically the same

@Mul You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. The same is true for the iPad versions You can install the Windows version on as many PCs as you personally control. Likewise the Mac version can be installed on as many Macs as you control. Again, this also applies to the iOS versions.