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emmrecs01

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Posts posted by emmrecs01

  1. Hi Andre,

     

    I've tried your document with our printers and I am still unable to reproduce the issue you are getting. I have installed the T50 drivers to have a look what options you have, but without the printer I can't get any kind of output. If you select the Printer Properties when printing could you attach a screenshot of the 'Page Layout' tab? I'm curious to see if you have any of the Reduce/Enlarge options ticked. If you do it's worth disabling them to see if that helps.

    Not Andre, but I have the Epson P50, which I is what Andre mentioned in an earlier post he has, I believe.

     

    This file prints for me exactly as it appears on-screen in AD 1.5.0.9.  I quite deliberately made no changes to my printer's settings, simply choosing File>Print after opening Andre's file.

     

    Jeff

  2. So, I then went to Windows Programs and Features and tried to uninstall 1.5.0.7, and got this popup. What now?attachicon.gifAffinityInstall3.png

    Adam, I have not seen this problem with AD but it is not unknown for Windows to "throw a wobbly" when it attempts to uninstall almost any program!

     

    The usual advice in such circumstances is to download and install the (free) http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html, run it and tell it you wish to specifically uninstall AD.  It's always advisable to check carefully what it is telling you it is going to remove, especially if you have other Serif programs on your computer.  As a matter of interest, the Pro version of Revo Uninstaller is well worth the cost of buying if you want to always ensure that any installed program is completely removed; it also offers a facility to monitor the installation of a program, thus making even "easier" any subsequently needed uninstallation.

  3. Andre, I know this does not help you, but I downloaded your file, printed 3 copies on my Epson Photo T50 (so the same printer as you), all printed full size, no problem.  (I am running the latest version, 1.5.0.7)

     

    Jeff

     

    I wonder, also, whether it is worth checking that you have the latest printer drivers installed.  From the Epson web site I see they last released a driver update in September 2015.

  4. Have just installed the latest beta.  Installation was rather slower than previous versions, especially for the M$ NET requirement but seemed to go without hitch.

     

    Following a reboot, the new version opened and, although I have not seriously tested it yet, seems to perform without difficulty.

     

    However, when I just now returned to my computer I was confronted with a security message from my AV, Bullguard Internet Security, with a message that a series of files, apparently installed at the time of the upgrade are Trojans and they have been quarantined!  I assume these files actually came from the NET Framework installation since they were all located in

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web.Routing\ 

    or

    C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio53a7a42c#\ 

    or

    C:\Windows\assembly\NativeImages_v4.0.30319_32\Microsoft.VisualC\

     

    Obviously (I hope) there are additional file names at the end of each string above, 4 for the first location, 2 for the second and 8 for the third.  All are described by Bullguard as "Trojan.Generic".

     

    I can retrieve these files from quarantine but have not done so yet since AD still seems to run without problem, but I would welcome a developer's/moderator's input on this. 

     

    Thoughts/advice, please!  Thank you.

     

    Jeff

  5. Not Ophie, but I do have AD running under Windows 10 Pro and I also see the font problem.

     

    I should add that I have not experienced any of the other problems with installing or running the program that are clearly affecting at least a substantial minority of users of the beta.  I am not an expert in graphic design so have not needed to test many of the more complex features. 

     

    Computer Specs:

    Windows 10 Pro 64 bit

    i7 6700k processor

    32Gb Ram

    AMI Radeon R7 360 graphics card

    System Drive (C:\) is 250 Gb SSD (but see below for note on where AD is actually installed on my machine)

     

    Because I have a partition on a 1Tb HDD dedicated to "Programs" (D:\), AD is installed in a folder on that drive, alongside all my other Serif programs.  From my experience, it seems to be perfectly possible to have AD (version 1.5.0.4) running successfully from a "non-standard" installation location.

     

    Perhaps one other point is also relevant with reference to other problems experienced by some users; Windows 10 was a "clean" install (sort of!)  It is actually a brand new computer on which I first installed Win 7 Pro 64 bit (and nothing else - I had a spare installation disc) and then did the "free" upgrade to Win 10.

    post-28542-0-57379000-1467484460_thumb.jpg

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