NathanC

Welcome to the forums @Dough, Affinity Photo uses a checkerboard grid for transparency/alpha, so it's easy to see which areas of the image are transparent. Comparatively, MacOS preview uses a plain dark background (if the OS Appearance is set to Dark). The PNG file has retained it's transparency gradient, it's just quite subtle. You can also always just re-open the PNG back in Photo 2 to check it post-export. To test this, add a larger gradient Mask to an Image -> Export to PNG (Default Preset) -> Check in Preview.

Welcome to the forums @xxsmbr, This is a known issue with OpenCL (Hardware Acceleration) and RTX 50 series cards causing significant raster corruption issues while working in-app and on export, it's best to keep this setting disabled until the issue is resolved. I've bumped the existing issue with your report.

Yes to both, if you use the Layer -> Invert command, it will just invert the colours on the layer that's in the clipping mask position (and have no effect), and the 'Invert Mask' commmand under the right-click context menu won't action anything since it's not a 'Mask' type layer, this masking context menu shouldn't be visible.

Feel free to use the upload link below, let me know once the file has been uploaded. 🙂 https://www.dropbox.com/request/biIhC0QlGtAIEMrpp0Mm

After checking this process on MacOS and then on Windows again I think I've spotted the problem. For Clipping masks (E.G Clipping a shape into the masking position on an image layer) the right click context menu in the Layers panel shouldn't be prompting as these are not designed to function with non 'Mask' type layers, so the Invert, Fill, Refine, Clear commands all don't do anything on Windows since it shouldn't be showing these options. Instead, the standard right-click context menu should appear, as it does with any other layer. Comparatively, on MacOS you're not prompted with these options when right-clicking the layer thumbnail unless it's a 'mask' type layer which is expected. I'll raise this internally and log it.

Could you possibly you share a recording of your steps so we can see exactly what's happening? If the shape is black, then this is expected. Set the colour to white and it will create a mask based on that shape's original bounds, inverting also works as expected, either using 'Invert Mask' from the layers panel or the Invert command, it serves the same purpose on this 'mask' type layer.

Hi @steamenjenart, Instead of right-clicking into the highlighted table cells to activate the context menu, Try using the Edit -> Copy command and then Edit -> Paste into the new table. Alternatively, use the CTRL + C shortcut to copy and CTRL + V shortcut to paste, this should copy/paste the table content.

Welcome to the forums @jdoe_, Could you share the custom palette where you encountered this crash when attempting to sort? I can provide a private upload link if needed. Many thanks

Hi @Romy666, I can see you historically reported this issue in the thread below, while I understand it's frustrating that these issues are still outstanding we politely ask that you don't create duplicate bug report threads.

Hi @Blake_S I think the problem may be that you’re using a Shape or Pixel layer as a clipping mask, so using the Layer -> Invert just inverts the colours of that pixel layer rather than changing the masked area, giving the appearance that nothing happens as it's in the clipping mask position. You’ll need to convert the element to a Mask type layer by right clicking it in the layers panel -> Rasterise to Mask. If you use the Invert command on the Mask layer, it should invert as expected.

Hi @Pekka Siponen, Since it's an embedded resource placed at 7% of it's original size, check 'Scale with Object' in the Effects menu and move the offset slider again, you should find the effect applied to the resource has now scaled correctly without the hard edge borders.

Welcome to the forums @glob, This is a known issue currently logged with the developers, I've updated and bumped the issue with your report.

Welcome to the forums @shirne, I've inspected the PDF in Acrobat and it appears that both curves have a basic linear gradient applied which the app is having issues with parsing during PDF import. I've logged this with the developers for further investigation and this should be imported correctly.

Hi @Dumitriu Iulian, This is related to the MSIX app sandboxing. If you'd like to link Affinity Photo 2 as an external editor with third party apps like Fastone, we recommend using the alternative MSI/EXE installer as this version is non-sandboxed. Using this version you'll be able to link the app directly to the Photo.exe file, similar to the previous V1 builds. If you remove the MSIX apps via Windows Settings -> Installed apps you can download the MSI/EXE version via the direct download pages below (second option on download dropdown). Photo - https://store.serif.com/update/windows/photo/2/ Designer - https://store.serif.com/update/windows/designer/2/ Publisher - https://store.serif.com/update/windows/publisher/2/

Thanks for giving that a try, I've debugged the crash report which indicates there was a render issue (libraster.dll) at the time of the crash, so I'm not entirely convinced it's related to this new issue, particularly if crash reports are no longer generating. The crash report on 28.05 is taken from Designer v2.6.3, so the app must have functioned for a duration on the latest update prior to this issue starting. I noticed that two separate AV/Security apps are 'hooking' into affinity- Avast and Checkpoint Endpoint Security. Just to rule these out, would it be possible to temporarily pause protection and then see if you can launch the apps? If the issue persists, please follow the below to clear the app data again and switch over to the MSI/EXE version of the apps: Press WIN + R to open 'Run' command Enter the following: %USERPROFILE% In this directory, right click the '.affinity' folder and rename it to '.affinityold2' Once the app data has been reset, remove the affinity apps via Windows Settings -> Installed Apps (may be called 'Apps & Features') After removing the apps, install using the MSI/EXE method via the direct download pages below (second option in the dropdown menu). Photo - https://store.serif.com/update/windows/photo/2/ Designer - https://store.serif.com/update/windows/designer/2/ Publisher - https://store.serif.com/update/windows/publisher/2/ If the crashes still persist, could you send us a copy of your Application and System event viewer logs? Thanks!

Hey @Labowski, Some good news, I've managed to recover the document and will PM you a link to the recovered file shortly once it's finished uploading. I'd recommend checking the Document Setup menu as the margin, colourspace etc. may have changed during the process. I think the primary factor in the corruption is related to the storage location (external drive) rather than image placement policy. Those are some amazing photos by the way. 🙂

Welcome to the forums @Pavel Koko, If no app startup/splash screen appears I'd recommend following the below to reset the app local user data, the method is different dependant on if you're using the standard MSIX or MSI/EXE installer. MSIX Press WIN + R to open 'Run' command Enter the following: %USERPROFILE% In this directory, right click the '.affinity' folder and rename it to '.affinityold' Start Designer 2 MSI/EXE Press WIN + R to open 'Run' command Enter the following: %APPDATA% In this directory, right click the 'affinity' folder and rename it to 'affinityold' Start Designer 2 --- If the issue persists, can you provide any recent crash reports (FAQ below) Many thanks

Hi @Giovanni Pietri, Based on the screenshots and info, nothing immediately stands out to me as the cause, but if you could provide a copy of the original .afpub document we can look into this and see what may have caused the rich black colour shift. I've provided a private upload link below. https://www.dropbox.com/request/Lc1i9S1VoXZSVztX9Gh2 Thanks!

I'm not too sure to be honest, it doesn't look like a permissions issue. If you sign in to your forum account using a different web browser (Chrome, Edge) does it appear correctly?

Hi @Ali, As Garry's also mentioned there isn't a function to automatically generate a palette on the canvas, but if you'd like to see this added feel free to post on the feedback section of the forums where other users can voice their support. 🙂 https://forum.affinity.serif.com/index.php?/forum/122-feedback-for-the-affinity-v2-suite-of-products/

Welcome to the forums @Labowski, Feel free to upload the file to the private upload link below, we can then confirm if the file contents can be recovered. https://www.dropbox.com/request/9lzaBylvY7OPI2CRqfoH Let me know once it's uploaded so we can start looking into this.

Hi @Ali, I'm not sure if I've misinterpreted, but are you possibly looking for the 'Create Palette from Document' feature in the Swatches panel, which creates a swatch based on the colour values within the opened document? This can be found in the Swatches panel under the context menu at the top-right hand corner. If it is this feature, It's best to use a document with the RGB/8 and sRGB 2.1 for your document colour profile to ensure colour consistency in the swatch (there is a known issue logged relating to this with other colour profiles).

Hi @Buzenval17, I can confirm i've replicated and logged this issue with the developers, thanks for your report. 👍

Many thanks, I've replicated and logged this bug with the developers. 🙂

Welcome to the forums @Meri R, Just to clarify, your Affinity Store account and Affinity Forum account are entirely separate from one-another, but since you've successfully posted on the forums I'm assuming the problem has been resolved? If you're having any issues with the app activation or registration, feel free to reach out to the Customer Service team directly using the contact form below. 🙂 https://support.serif.com/hc/requests/new As for the Table issue, does the table contain any text content in the cells you're attempting to format? If the cells are empty, the font size and attributes can't be changed. Instead, you could create a template table using the Table formats panel and define text styles (which store the text attributes such as font and text size) against the cells. Table formats help: https://affinity.help/publisher2/English.lproj/pages/Panels/tableFormatsPanel.html