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joal

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  1. Like
    joal reacted to AnthonyN in Photo 1.8 fails to load net runtime error   
    I just wanted to say thank you for fixing this problem so quickly and also for the way you interacted with us all. Everything works now. Great stuff.
  2. Thanks
    joal got a reaction from Mark Ingram in Photo 1.8 fails to load net runtime error   
    Thanks a lot. I installed the new version 1.8.2 and found it working. Great job!
  3. Like
    joal reacted to trevordl in Photo 1.8 fails to load net runtime error   
    Thanks very much 👍 all apps working on my pc.
  4. Thanks
    joal reacted to Leigh in Photo 1.8 fails to load net runtime error   
    I just wanted to let everyone know that we have released the new update, 1.8.2, that fixes the issue users were having where the app wouldn't get past the loading screen because of fonts. If you purchased the app from the Affinity Store you can download the update from:   https://store.serif.com/update/windows/photo/1/ https://store.serif.com/update/windows/designer/1/ https://store.serif.com/update/windows/publisher/1/   If you purchased the app from the Microsoft Store the update will be available to download from the updates section.
  5. Thanks
    joal got a reaction from Leigh in Photo 1.8 fails to load net runtime error   
    Thanks a lot. I installed the new version 1.8.2 and found it working. Great job!
  6. Like
    joal reacted to Mark Ingram in Photo 1.8 fails to load net runtime error   
    We're not entirely sure what's causing the crash. We managed to reproduce it by frantically adding and removing fonts during application startup, but we don't imagine that's how our customers have been operating. Either way, doing that highlighted a problem in the code which we thought would be causing all these customer problems, so it's good to read this feedback!
  7. Thanks
    joal got a reaction from Mark Ingram in Photo 1.8 fails to load net runtime error   
    I just was just able to successfully install and run Affinity Photo 1.8.1.610 beta. Great Job!
  8. Thanks
    joal got a reaction from Patrick Connor in Photo 1.8 fails to load net runtime error   
    I just was just able to successfully install and run Affinity Photo 1.8.1.610 beta. Great Job!
  9. Like
    joal got a reaction from Leigh in Photo 1.8 fails to load net runtime error   
    Although I was not mentioned in the above user list, I exported the registry keys and uploaded them into your dropbox plus some of the fonts
    inside the directories I was able to find. There are also fonts listet which should reside in C:\Program Files\WindowsApps. However, I was unable to access
    them and include it, here.
    Kind regards
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