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About AnthonyN

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  1. I just wanted to say thank you for fixing this problem so quickly and also for the way you interacted with us all. Everything works now. Great stuff.
  2. The beta of Designer works fine too. Once again thanks for the excellent customer service.
  3. Hi Mark, I have installed the beta build and it works fine! I am really impressed with the speed you sorted this out. I assume there will be an equivalent for Designer too. I look forward to installing the official updates when they are put out. Cheers Anthony
  4. Yes, I have done this several times. I also get the same problem with Designer, which I have also uninstalled and then reinstalled.
  5. Yes, this is set. It does not seem to get far enough into loading to create the files. I have just tried again to uninstall and reinstall it. It crashes after accepting the terms and conditions. It creates the folders in AppData, but all those in Workspaces are empty.
  6. I have exactly the same problem as Trevor. I have tried reinstalling Photo, deleting all the files in AppData, making sure there is nothing in the registry and I it will still not start. The errors in the Log file are exactly the same as Trevor's. Folders such as %APPDATA%\Affinity\Photo\1.0\Workspaces\Photo\ are empty, so I can't rename files as suggested above. This is very frustrating, as I finally thought I would be able to open CR3 files in Photo. Please come up with a fix as soon as possible.
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