Staff Leigh Posted October 1, 2019 Staff Share Posted October 1, 2019 You may have been asked by our support team to try running the app with the No Hardware Flag enabled. It's normally used to see if the drivers for your Graphics Cards are causing your issue. This flag allows Affinity to stop hardware rendering of the user interface, and uses a software renderer instead - which doesn't use your Graphics Card driver. How do I enable the No Hardware Flag? Press the Windows Key + R on your keyboard to open the Run dialog and then type CMD and press Enter. This will launch Command Prompt. *Presuming you have the app installed in the default location, type in cd "C:\Program Files\Affinity\Photo\" and press Enter. Now type Photo --no-hw-ui and press Enter - the app will now launch. *If you installed the app to a different location or you're using Affinity Publisher or Designer, please update the location to point to correct folder. There is some more detailed information about running in this mode here JenT 1 Link to comment Share on other sites More sharing options...
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