Jeannieg Posted September 13, 2019 Posted September 13, 2019 I can not find how to download and install my affinity on my new Mac. It is on my old one. My account only shows some of the downloads, but NOT the one for the app
emmrecs01 Posted September 13, 2019 Posted September 13, 2019 @Jeannieg Welcome to the Affinity forums. I'm not a Mac owner but my understanding is that you log into your Mac App Store account, ensuring you use the same log-in details as you used for your original purchase, and you should find your Affinity app (which one, by the way?) listed and available to download and install. I seem to remember one suggestion made to other users who have experienced problems redownloading from both the Windows and Mac App Stores to try logging out and then logging back in if the needed app is not initially listed. HTH Jeff StevenS 1 Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 (no longer installed on new computer) and now version 2. iPad Pro (12.9") (iOS 18.6) running Affinity Photo and Designer version 1 and all three version 2 apps.
Jeannieg Posted September 13, 2019 Author Posted September 13, 2019 Thank You. I was up at the App Store, and FINALLY found where my purchases were located emmrecs01 1
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