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Jeannieg

How do I download my affinity to my new computer

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I can not find how to download and install my affinity on my new Mac. It is on my old one. My account only shows some of the downloads, but NOT the one for the app

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@Jeannieg

Welcome to the Affinity forums.

I'm not a Mac owner but my understanding is that you log into your Mac App Store account, ensuring you use the same log-in details as you used for your original purchase, and you should find your Affinity app (which one, by the way?) listed and available to download and install.  I seem to remember one suggestion made to other users who have experienced problems redownloading from both the Windows and Mac App Stores to try logging out and then logging back in if the needed app is not initially listed.

HTH

Jeff


Win 10 Pro, i7 6700K, 32Gb RAM, AMD Radeon R7 360 and Intel HD530 Graphics

 

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher.

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