Jump to content

App crashes on launch - 1.7.2

Recommended Posts

My Affinity Photo v 1.7.2 crash/won't lunch on Mac OS 10.13.6. Icon bounces then stop, app does not open. FYI: Designer launch ok.

Is there a rollback to previous working version until a fix is issue?

I'd also tried reinstalling - same issue.

Affinity Photo [5503].rtf

Edited by wyenphoto
update with crash report

Share this post

Link to post
Share on other sites

Hey wyenphoto,

Unless you have a Time Machine backup you cannot go back if you have purchased the app from the App Store. If you purchased it from us you can run the dmg. 

Could you try going to \Users\username\Library\Containers\ and rename the folder 'com.seriflabs.affinityphoto' to 'com.seriflabs.affinityphoto.old' and then attempt to open the app.


Share this post

Link to post
Share on other sites

Great stuff! That basically resets the app defaults. There's a more destructive way to do it (hold ctrl on launch and click clear) but the other way retains the folder so we can recover any presets etc. if you need them.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.