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wyenphoto

App crashes on launch - 1.7.2

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My Affinity Photo v 1.7.2 crash/won't lunch on Mac OS 10.13.6. Icon bounces then stop, app does not open. FYI: Designer launch ok.

Is there a rollback to previous working version until a fix is issue?

I'd also tried reinstalling - same issue.

Affinity Photo [5503].rtf

Edited by wyenphoto
update with crash report

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Hey wyenphoto,

Unless you have a Time Machine backup you cannot go back if you have purchased the app from the App Store. If you purchased it from us you can run the dmg. 

Could you try going to \Users\username\Library\Containers\ and rename the folder 'com.seriflabs.affinityphoto' to 'com.seriflabs.affinityphoto.old' and then attempt to open the app.

 

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Great stuff! That basically resets the app defaults. There's a more destructive way to do it (hold ctrl on launch and click clear) but the other way retains the folder so we can recover any presets etc. if you need them.

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