matchbook studio Posted August 7, 2019 Share Posted August 7, 2019 I have a newly created publisher file that is causing Publisher to crash when opening. I have tried this on two different installs. There are three linked images in the document, I'm not sure if that is causing any of the issue. I'm running 1.7.1 Quote Link to comment Share on other sites More sharing options...
matchbook studio Posted August 7, 2019 Author Share Posted August 7, 2019 I moved the original document and all of the linked images from my desktop to my documents folder - a moment of organization. When reopening the file, it doesn't crash the program anymore, but the images are "fuzzy." I'm going to save a copy of the file and update the images so I can keep working towards a deadline. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted August 13, 2019 Staff Share Posted August 13, 2019 Hi @matchbook studio, We are aware that files can get into this state in release, and you accidentally stumbled into the workaround that can fix them. The core issue here should be fixed in the current beta, I would advise working from that to avoid a similar thing happening again. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
matchbook studio Posted August 13, 2019 Author Share Posted August 13, 2019 2 hours ago, Jon P said: Hi @matchbook studio, We are aware that files can get into this state in release, and you accidentally stumbled into the workaround that can fix them. The core issue here should be fixed in the current beta, I would advise working from that to avoid a similar thing happening again. Thanks That is great news that a fix is in the works! I've been using this program since the early beta stages, and have really appreciated the time you all have put into it. Thank you. Jon P 1 Quote Link to comment Share on other sites More sharing options...
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