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Posted

I have just testet the newest Beta version and started to be really really upset about Affinity Photo and the Support. I postet 3 issues in the last days none of them got answered by anyone of their team and as expected none of the issues, that are now within AP since 1.7.1 got really corrected. AP still crashes during the try to resize the document and it still will crash when you try to export it. 

I already bought for my iPad Pixelmator what isn't that good in editing but works without any issues so far. I also dunno how long I will be willing to wait for reported problems to be solved or how often I will test beta versions to see none of reported issues being really addressed. 

 

  • Staff
Posted

If you can confirm your workflow for when you are resizing the document we can look into that. If the app is crashing follow the steps below to retrieve crash reports so we may review.

Browse to, Settings > Privacy > Analytics > Analytics Data

You will see an alphabetical list all crash logs on your device. Find the one that corresponds to Photo - I believe they have the crash time and date in the filename. Doing a long press should allow you to select all of the text and copy it to your clipboard to save into a file.

 

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