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Hi,

Win 10/64, Pub V1.7.2.422, Wacom tablet Intuos 4 (newest driver)

 

Happens extremly often (6x an hour and more): All keyboards functions are ok, but Pen doesn't react any longer. File can be saved (Str+S) without loosing content.

Upto now I could not find any specific user-behavior or defined steps done before.

 

- Often possible: using Str+W and then open recent (last) file

- Sometimes necessary: Str-Q (exit), start Pub new

- Rarely necessary: end Pub by Task manager

- It happens too some times when using Alt+TAB for changing to another applicaton (e.g. Explorer) and next back to Pub (Alt+TAB)

 

stable version 1.7.1 - the same behavior too

 

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That could be the wacom driver/settings... 

Does it happen with other apps ?

(sometimes I've fixed that by disabling (or enabling) "Windows Ink" in the wacom driver panel (at Projection). )


Affinity Designer and Affinity Photo licenses, Windows 7, i7  860 (2009) 2.8 GHz,  8 GB RAM, GTX 1050 2 GB, HD 7200 RPM.  Wacom Intuos 4 XL.

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Hi SrPX,

Quote

(sometimes I've fixed that by disabling (or enabling) "Windows Ink" in the wacom driver panel (at Projection). ) 

looks like that was the problem (called something like "use Windows freehand") .

Thanks a lot!

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That's great!  :27_sunglasses: Glad it helped.  :) 


Affinity Designer and Affinity Photo licenses, Windows 7, i7  860 (2009) 2.8 GHz,  8 GB RAM, GTX 1050 2 GB, HD 7200 RPM.  Wacom Intuos 4 XL.

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