[MacOS Beta] All affinity apps hangs on open/save/export file picker

[Wojciech Krakowiak]

All affinity apps hangs when file picker is about to open (save as, open, export etc.). It started happening on newest macOS Catalina 10.15 Beta (19A512f). It happens both in Affinity Stable in Beta version of Photo and Designer.

The only way to get unsaved file was to find autosave and move it to another computer. The file was fine with the newest changes and I could continue working on iPad.

I reported it to Apple, but this bug occurs only in Affinity Apps, so I decided to post it here as well.

[vinayaksom]

Do we have any solution to this. I’m stuck up with one assignment and not able to figure a way out.

[Wojciech Krakowiak]

The problem seems to be solved for my mac, but I don't know if it was on Affinity or on Apple side.

@vinayaksom what versions of Affinity/MacOS do you use?

[vinayaksom]

Good to hear that Wojciech !

Below is my configuration:

Software Overview

• MacOS Catlina Version : 10.15 (Beta) 19A501i
• Affinity Designer 1.7.2

Hardware Overview:

• Model Name: MacBook Pro (Retina, 13-inch, Mid 2014)

[celticfrog]

I have the same configuration as Vinayaksom, but my program only started hanging on me this morning, it was fine yesterday. I also find the program doesn't load if I click on the program icon, but does if I double click a file.

Update to say that it may be a Catalina issue, the computer hung up when I tried to restart. After the restart I was able to save to the local disk without issue and export the file to pdf.

Edited October 28, 2019 by celticfrog
updated information

[Patrick Connor]

Sorry.

Thank you for reporting a problem using the pre 1.8.0 beta builds. It appears that a member of the Affinity QA team didn't get round to fully investigating this specific report posted in the bugs forums. We are very sorry for this oversight. Yours is one of a number of reports that I am posting this apology to, using an automated script. 

Now we have released 1.8.3 on all platforms containing many hundreds of bug fixes, and we hope your problem has already been fully addressed. If you still have this problem in the 1.8.3 release build, then the QA team would really appreciate you reporting again it in the relevant Bugs forum.

• Report a Bug in Affinity Designer
• Report a Bug in Affinity Photo
• Report a Bug in Affinity Publisher

Each of those links above contains instructions how best to report a bug to us. If that is what you already did in this thread just copy paste your original report into a new thread. We appreciate all the information that you have including sample files and screen shots to help us replicate your problem.

This thread has now been locked as the QA team are not following the threads to which this automatic reply is made, which is why we would appreciate a new bug report if you are still have this problem in the release build.