Kprice Posted July 10, 2019 Posted July 10, 2019 When exporting to PDF I get the following message. I have seen in previous posts that the issue may be connected to use of some fonts but I don't believe this is the case in this instance as Bell MT was used throughout. Any suggestions or work arounds would be greatly appreciated. Thank you! Quote
Dan C Posted July 10, 2019 Posted July 10, 2019 Hi Kprice, Welcome to the forums Sorry to hear you're having trouble! Could you please try the following: 1. Create a folder called 'temp' on the root of your C:\ drive so you have C:\Temp\ 2. Run 'PDFLibLogging.reg' - this will insert a registry entry that enables logging for PDFLib 3. Run Affinity and export to PDF 4. Go to C:\Temp\ and view the PDFlib.txt file to see the log. 5. Run 'PDFLibLoggingRemove.reg' to remove the logging as this can cause slowdown and crashes if the C:\Temp file is removed. Please attach the .txt file here, many thanks in advance! PDFLibLoggingRemove.reg PDFLibLogging.reg Kprice 1 Quote
Kprice Posted July 10, 2019 Author Posted July 10, 2019 Hi Dan, Thank you for your quick response. I have attached the file. pdflib.log Quote
Dan C Posted July 11, 2019 Posted July 11, 2019 Thanks for that, your log isn't showing any usual signs of export failure (ie a corrupted font). Have you tried exporting the file to a different location? Could you please provide a copy of your Affinity file and any fonts used (such as Bell MT) to the following link, so I can try exporting this here? What PDF export settings are you using please? https://www.dropbox.com/request/AVrg04sVfPqd7iJ80HXU Quote
Kprice Posted July 11, 2019 Author Posted July 11, 2019 Hi Dan, These are the settings i'm using. Tried exporting to a number of locations. Quote
Old Bruce Posted July 11, 2019 Posted July 11, 2019 2 hours ago, Kprice said: Hi Dan, These are the settings i'm using. Tried exporting to a number of locations. JPEG or PDF? That looks broken to me. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
Dan C Posted July 12, 2019 Posted July 12, 2019 Thanks for that kprice 17 hours ago, Old Bruce said: JPEG or PDF? That looks broken to me. This does look a little odd, but it's not something that I can replicate nor is it related to this issue, I suspect it's a glitch in mouse pointer detection when taking a screenshot (assumedly using the Windows snipping tool). Your PDF is failing to export due to 2 separate objects, on page 7 & page 10. The text objects, circled below, both have a very strange decoration applied to them, as they both have a Textured Line style applied to them as a decoration, with a Linear Gradient fill, one end of which has artificial noise and a mitre setting of 1.414. Were these decorations intentionally added? Removing the decorations from these two text objects will allow your PDF to export correctly, I'm not 100% certain on why this combination is causing the export to fail but I've logged it with our developers as a bug now Kprice 1 Quote
Kprice Posted July 13, 2019 Author Posted July 13, 2019 Strange glitch, I don't believe I changed the style of the asterisks. Removed and working great now, thank you so much for that Have a great day. Dan C 1 Quote
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