Affinity Designer update 1.71

[amicusUK]

The update will not install and has left my original installation unable to load.  Deleting everything and going back to earlier installers also will not work and results in message "Installation failed"

Need help has I do not have any usable Designer.

[Alfred]

Please tell us about your operating system and any other potentially relevant details.

[Lee D]

First thing to try for any install issue, restart the PC and once restarted go to our setup file in your downloads folder and right click this and select Run As Administrator.

If the install is still failing then can you check this location for me:

%temp%/AffinitySetup

To get to that location, call up the Run box by holding down the Windows key and tapping the letter R. Copy and paste the above path into the run box and click okay. That should open a folder, which should contain at least 1 other folder. If there are more than one, find the latest one and open the folder, you should see 2 log files, setup.log and setui.log if you can email both of those over to me, I'll be able to advise further.