problems with brushes and wacom intuos pro designer

[LauraIlustrada]

Hi, In first place coment that I very happy with your product, but with the last version I have a little problems:

1.- when I have few minutes working with my wacom intuos pro m (pth-660) sometimes the program crushes, and im forced to close de program with de task admin.

2.- I can't see the brushes when I works with the wacom tablet, they are always the cursor arrow, and i can`t see the form or size.

Someone can help me?

thanks in addvance.

[Dan C]

Hi LauraIlustrada

Sorry to hear you're having trouble. Could you please confirm which OS you're using?

Please open Preferences>User Interface and ensure the following options are ticked:

Show Brush Previews

Always Show Brush Crosshair

Does your brush preview still not display when using your pen?

[LauraIlustrada]

Hi Dan C,

Mi OS its windows 10 and my hardware are a Intel core i7 with 8GB and Gforce920M. Its a Notebook.

Yes, I have ticked this options, i see it before ask us,

In refer to your question " Does your brush preview still not display when using your pen? " yes, if I use the track pad or a mouse I can see the brushes, but when I take my pen the brush becomes to an arrow.

I see that there are a new update, I try it  and if he problems continues I tell us.  

Thanks for all.

[Dan C]

Thanks for confirming that! We've just released Designer version 1.7.1 - please download this from the following link and if you're still having issues then post in our Bugs section and our team can investigate this further for you

https://store.serif.com/update/windows/designer/1/

[LauraIlustrada]

Thanks for all, I try it and it seems that works correctly, but y work hard with it to be sure. If I have any problem abou it I tell us in Bugs section. Thanks for all a lot.