cenciarini claudio Posted June 7, 2019 Posted June 7, 2019 hi, I updated affinity designer from 1.6 to 1.7 from the App Store, but affinity photo is not there. I downloaded it from the forum but at the start asks me for a product code that I don't have. what should I do?
fde101 Posted June 10, 2019 Posted June 10, 2019 I'm not sure why you would not be able to find the version installed from the app store, but if you purchase from the app store, the versions downloaded from the Affinity Store will not work. The betas from the forum require that you either have a product code from the Affinity store, or that you have an app store version that is older than the betas themselves installed. Only thing I can suggest is to try downloading from the app store again. Check the "purchased" tab on the app store (pre-Mojave) or select your username along the left side of the Mojave store and see if there is an option to install from there - if not, may need to check with Apple as that sounds like an issue with the app store rather than with the product itself.
nwhit Posted June 10, 2019 Posted June 10, 2019 As per other posts, may need to do a CMD-R in the app store to get all updates to show. -------------------- New: 2023 Mac Studio M2 MAX 12-Core CPU/38-Core GPU 64GB Memory • 5k Studio Display • Sonoma Prev: 2020 iMac 27 i7 (5k Rez), 72GB, AMD Radeon Pro 5700XT 16GB • Sonoma MacBook Pro, 13", M1 2020 • 16 GB • macOS Sonoma iPad Air 2022
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