migapa Posted June 5, 2019 Share Posted June 5, 2019 Al intentar actualizar a la versión 1.7 se produce un error de configuración. When attempting to upgrade to version 1.7, a configuration error occurs. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 6, 2019 Staff Share Posted June 6, 2019 Hey migapa, The first thing I would try is to simply restart Windows if you haven't already. You could then try doing a clean boot of Windows if a simple restart doesn't work. Please also make sure your graphics drivers are up to date and that there are no pending Windows updates. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
migapa Posted June 6, 2019 Author Share Posted June 6, 2019 Gracias Chris b, por tus consejos, ya había realizado estos pasos antes de poner el post. Thanks Chris B, for your advice, I had already done these steps before putting the post Un saludo Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 7, 2019 Staff Share Posted June 7, 2019 Are you installing to the C drive or another drive? It might be worth uninstalling the currently installed version and running the installer from this link as opposed to upgrading:https://store.serif.com/en-gb/update/windows/photo/1/ Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
migapa Posted June 7, 2019 Author Share Posted June 7, 2019 Gracias de nievo Chris b, si la aplicación estaba instalada en la unidad C. Si al final tuve que desinstalar la versión 1.6.5.135 a mano incluido el registro y instalar la versión 1.7. Algo no funcionaba bien en la actualización. Un saludo. PD: Perdón por mi pobre ingles. :( ------------------------------ Thanks of snow Chris b, if the application was installed in the unit C. If in the end I had to uninstall version 1.6.5.135 by hand including the registry and install version 1.7. Something did not work well in the update. A greeting. PS: Sorry for my poor English :( Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 7, 2019 Staff Share Posted June 7, 2019 Can you confirm that 1.7 has installed and is running up? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
migapa Posted June 7, 2019 Author Share Posted June 7, 2019 Si Chris b, instalado y en funcionamiento. Gracias por su interés. Yes Chris b, installed and running. Thanks for your interest. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 7, 2019 Staff Share Posted June 7, 2019 1 minute ago, migapa said: Si Chris b, instalado y en funcionamiento. Gracias por su interés. Yes Chris b, installed and running. Thanks for your interest. Thank you so much for your patience and prompt replies Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.