mikep Posted June 5, 2019 Posted June 5, 2019 Hi, I have just downloaded 1.7 to my iMac and can't move any further. When I right clicked the downloaded file it took me to the App Store and I had to buy RAR extractor. This isn't telling me how to download the update. It says open archive file, when I do it still dose. not open the file. Have never had this problem with previous updates. Please help Mikep Quote
Staff Leigh Posted June 5, 2019 Staff Posted June 5, 2019 Sounds like the downloaded hasn't completed correctly. Can you try downloading it again? Once downloaded, you should have a .dmg file. Quote
affinitygirl Posted June 5, 2019 Posted June 5, 2019 My update for 1.7 did not show up for mac. How do I get it? I rebooted my computer . Relogged into the mac store. Does not work. what do I do now? Quote
Staff Leigh Posted June 6, 2019 Staff Posted June 6, 2019 It should be available from the Updates page in the Mac App Store. If it's still not showing try going to Store > Reload Page. Quote
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