RKJ Posted June 5, 2019 Share Posted June 5, 2019 Hi I just dowloaded the windows photo update and now the programme does not work at all. Please advise. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 5, 2019 Staff Share Posted June 5, 2019 Hi RKJ, Welcome to the forums What happens when you try to use the app? If you get any error messages could you please take a screenshot and send it to me? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
RKJ Posted June 5, 2019 Author Share Posted June 5, 2019 Hi - It starts to load then says set up failed - I have now restored my computer to an earlier time so the original programme now works but I am worried about trying to install the upgrade as a restore takes a lot of time to complete. Please advise. thanks Quote Link to comment Share on other sites More sharing options...
Aammppaa Posted June 5, 2019 Share Posted June 5, 2019 If setup fails there is no need to restore your computer. It is recommended to restart your machine before attempting to install. You might also try running the installer as an Administrator. Or simply try again… I have experienced the installer failing, and simply run it again, and had success 2nd time. Quote Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.