Setup Failed

[anderson566]

Iv'e seen alot of posts like this none of apply to me. i have enough storage i am running 64 bit windows i ran as admin nothing works. pleasee help

[stokerg]

Hi anderson566 and Welcome to the Forums,

First thing to try for any install issue, restart the PC and once restarted go to our setup file in your downloads folder and right click this and select Run As Administrator.

If the install is still failing then can you check this location for me:
%temp%/AffinitySetup

To get to that location, call up the Run box by holding down the Windows key and tapping the letter R.  Copy and paste the above path into the run box and click okay.  That should open a folder, which should contain at least 1 other folder.  If there are more than one, find the latest one and open the folder, you should see 2 log files, setup.log and setui.log if you can upload both of those to our Dropbox here and i'll be able to help further  

 

[anderson566]

okay i sent you the files

 

[stokerg]

Thanks for the files.

This is the main error that shows up: '+Error: The cabinet file 'Main.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. +Info: Action ended 22:01:33: InstallFinalize. Return value 3..'

Which would normally point to an issue with the download and redownloading the setup file should resolve the issue  

[anderson566]

redownloaded and same thing happened

 

[stokerg]

Hi anderson566,

4 hours ago, anderson566 said:

redownloaded and same thing happened

 

Hmm can you just confirm the size of the file you've downloaded?  Also can you check and see if a new log file has been generated and upload it to the Dropbox link above and i

ll see if its the same issue

[anderson566]

file size is 374.64MB, EXE

 

[Alfred]

50 minutes ago, anderson566 said:

file size is 374.64MB, EXE

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