Wrong Product

[Ninu]

Hello,

Long ago on my first MacBook Pro I purchased Affinity Design to paint digitally, then I sold my laptop.

Now I have a new one and I want to paint, but I can not because I did not buy Affinity Photo, because I made a stupid quick purchase.

I tried to call apple support and they suggested that I contact Affinity directly because a refund or replacement was not possible any more.

Because the 2 programmes are the same price I believed that I could exchange Design with Photo.

I don't know what to do, I have never used Affinity Design for anything and I regret not contacting apple earlier to have a refund to then buy Affinity Photo.

So I am here now to see if there are any possible options, maybe someone in a position to replace Affinity design from my App Store with with Affinity Photo.

 

Thanks.

 

Ninu

 

[Alfred]

Welcome to the Serif Affinity Forums, Ninu.

3 hours ago, Ninu said:

Now I have a new one and I want to paint, but I can not because I did not buy Affinity Photo, because I made a stupid quick purchase.

Caveat emptor!

If a refund is no longer possible, why not make the best use of what you have? Although Affinity Designer lacks tools for photo retouching, it has a Pixel Persona that you should find quite usable (if somewhat limited) for digital painting.