Kryat Posted March 13, 2019 Posted March 13, 2019 Every single time I paste text from Gmail that contains line breaks combined with multiple types of formatting (Bold, italics, etc...) into a text box, Publisher will crash. This only happens when copying from Chrome, as pasting the same text from other sources seems stable. The current beta doesn't seem to like Gmail on Chrome much...
JFisher Posted March 14, 2019 Posted March 14, 2019 Hi Kryat, I haven't been able to replicate the crash here. Could you paste the text into a Word document and attach it to the forum?
Kryat Posted March 14, 2019 Author Posted March 14, 2019 @JFisher Unfortunately, that won't help you replicate the problem. Like I said in the original post, it is not the text itself, it is from where it is being copied from that is causing the crash. Copying the exact same text from other programs and conditions works fine. I think the best way for me to get you something workable would be to send you the message to a Gmail account you have access to. The conditions to make the crash happen seem to be very specific. I've attached a video showing how this is happening. I am copying and pasting using keyboard shortcuts [cmd + c] and [cmd + v]. Publisher closes at the exact moment I paste. Publisher Gmail Crash.mp4
JFisher Posted March 14, 2019 Posted March 14, 2019 Hi Kryat, I have just sent you a PM with a Gmail address, please let me know when you have forwarded the email and I will investigate the issue.
Kryat Posted March 14, 2019 Author Posted March 14, 2019 @JFisher Hi, Email sent. Subject is 'Text to Crash Publisher'. Thanks!
JFisher Posted March 15, 2019 Posted March 15, 2019 Hi Kryat, I still haven't been able to replicate the crash from gmail on chrome pasting into a new document. Could you provide the document you're using in your screen recording above?
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