Texasbest3210 Posted March 8, 2019 Share Posted March 8, 2019 I have Purchase this software decided to reinstall my windows 10os . Now I don't have the purchase showing up as a purchase to redownload the software can you help. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 8, 2019 Share Posted March 8, 2019 Did you purchase it from the Windows Store, or directly from the Serif Affinity Store? Wherever you purchased from, you would need to login there using the same identity and password you originally used, and you should find it available to install (Windows Store) or download (Serif Affinity Store). If you purchased from the Serif Affinity Store, visit https://affinity.store and click on the icon on the upper right that I've highlighted : Sign in using the same email and password you originally used (not the one for the forums), then click on the icon on the right of that set, and choose My Account under the Store section. Then click on Downloads and Product Keys. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Staff MEB Posted March 8, 2019 Staff Share Posted March 8, 2019 Hi Texasbest3210, Welcome to Affinity Forums Run the Microsoft Store app on the computer, make sure you are signed in with the same Microsoft ID used to buy the application, search for the application name in the search box input field on the top right of the Microsoft Store app window and go to the respective product page. You should see an Install button there instead of the usual Buy. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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