SOS Posted February 26, 2019 Posted February 26, 2019 I'm not sure if the problem is with a corrupt file or the version of Publisher, but one of my main files has become rather unuseable -- crashes the app within a minute of using it. I found an earlier version of the document (thanks, Time Machine!), from when the app didn't crash, and it still crashes now. So, is it possible to download an earlier version of Publisher? Thanks! SOS Quote
Alfred Posted February 26, 2019 Posted February 26, 2019 Try clearing your user data: hold down the Ctrl key while you launch the app, keep it held down until the ‘Clear User Data’ dialog appears, and then release it and press ‘Clear’ (leaving the dialog’s first three checkboxes checked). Rick G 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Alfred Posted February 26, 2019 Posted February 26, 2019 30 minutes ago, SOS said: here are the crash details (TMI?) Definitely too much information for a forum post! To avoid imposing huge amounts of scrolling on your fellow forum users, paste the info into a text file and add that file as an attachment; alternatively, do this: Put the text in between [spoiler] and [/spoiler] tags. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
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