Jump to content
jackjohnbrown

Changing DPI breaks transparent background

Recommended Posts

I have a png with a transparent background that I’ve imported into Designer on my iPad Pro. Original dpi was 150. I need to upload it to an online vendor that only accepts 300 dpi files. (I know.)

Changing the dpi in Designer only seems to work if I uncheck Embed Metadata in the Export screen — but when I do that and save as png, the resulting image has a white background. If I leave the setting checked, the background is transparent but the dpi remains listed as 150. 

Is it possible to change the dpi of the saved png to 300, but retain the transparency?

edit: I’ve discovered that I can make this work if I first create a 300 dpi document and then use Place Image to add my image. I can then turn off embed metadata and retain transparency. Still not sure why I can’t start with an existing png, though. 

Share this post


Link to post
Share on other sites

Really odd. Unless you can replicate it, it might have just been a one-off error. Let us know if you have any more issues. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.