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Can't update Affinity Photo iOS


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I purchased Affinity Photo for iOS from Mac App store 2017-12-08. The updates (via app store) have never downloaded and installed:  I touch the button and it sends the request, but the update is never delivered. I have 1.6.5.61; I note the latest update is 1.6.12. Can you please advise how I can get Affinity Photo for iOS to update.

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Hi Franzeli,

Welcome to the forums :)

Unfortunately we have no control over the Mac App Store version of the app. I recommend contacting the Apple Mac App Store Support Team for further help with this issue.

Thanks

Callum

Please tag me using @ in your reply so I can be sure to respond ASAP.

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On 1/15/2019 at 11:02 PM, Franzeli said:

I purchased Affinity Photo for iOS from Mac App store 2017-12-08. The updates (via app store) have never downloaded and installed:  I touch the button and it sends the request, but the update is never delivered. I have 1.6.5.61; I note the latest update is 1.6.12. Can you please advise how I can get Affinity Photo for iOS to update.

I didn't know it was possible to buy IOS app from the Mac App Store anymore, are you sure you did not actually purchase the Mac version of the software? The IOS version you have to buy on the IOS App Store using your iPad.

 

My dad always told me, a bad workman always blames their tools….

Just waiting for Ronny Pickering…..

Affinity Photo, Designer, Publisher 1.10 and 2.2 beta on macOS Sonoma 14.0 Beta on M1 Mac Mini 16GB 1TB
Affinity Photo, Designer, Publisher 1.10 and 2.2 beta  on Windows 10 Pro.
Affinity Photo, Designer, Publisher 2.2 beta on M1 iPad Pro 11” on iPadOS 17.0 beta 
 

https://www.facebook.com/groups/AffinityForiPad

https://www.facebook.com/groups/AffinityPhoto/

The hardest link to find https://affinity.help

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