Affinity Publisher Beta crashes on exit (Windows 7)

[Frederick Felix]

Hello;

This is a repeat issue for the past 2 betas. When quitting AFpub beta I always have to close my saved document first, otherwise the program will always crash whether I use File->Exit to quit or click the 'X' top-right corner. Windows 7 will display their error box "Affinity Publisher has stopped working". The only option that works is to force AFpub to stop. I was able to get the Windows trace.

Problem signature:
  Problem Event Name:    BEX64
  Application Name:    Publisher.exe
  Application Version:    1.7.0.192
  Application Timestamp:    5bfed485
  Fault Module Name:    ucrtbase.DLL
  Fault Module Version:    10.0.15063.468
  Fault Module Timestamp:    5ba8b66e
  Exception Offset:    0000000000072219
  Exception Code:    c0000417
  Exception Data:    0000000000000000
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    9f8b
  Additional Information 2:    9f8b9e65c45917b76d1544dac954816c
  Additional Information 3:    1a58
  Additional Information 4:    1a58ac9ad0411bd7ee3edab15590239c

I don't know if this is OS related or a graphics driver issue, or whether it's a known problem with the beta program. So far, document contents aren't affected, but that may be because I close it first. The issue happens everytime I use AFpub beta.

My GPU is GeForce GTX 1050 Ti, driver version 398.82

My OS is Windows 7 Home Premium Service Pack 1

My CPU is an Intel i7 920 (64-bit Operating System)

Hope this helps.

[Jon P]

Hi Frederick,

This isn't a known issue, it seems to be something fairly unique to your machine.

The faulting module is a windows one so my guess is that it's a potential OS problem. Can you confirm if your Windows is fully up to date?

Thanks

[Frederick Felix]

Hello; Yes Windows does an update every month. I should also say that my version of Affinity Publisher has been updated to 1.7.0.206, and as a result the issue no longer occurs. Since it wasn't a known issue, I'm not sure what changed or got fixed. However please let the powers know, the issue seems to have been resolved.