Dedi Posted December 1, 2018 Posted December 1, 2018 I have mistakenly place order the Affinity photo Mac os, but i have not download it yet, can i change it to Window Os ? Quote
emmrecs01 Posted December 1, 2018 Posted December 1, 2018 Hi, welcome to the Affinity forums. I will assume this was an order placed on the Serif/Affinity website, so you need to email affinityorders@serif.com, with the full details of your order and request that they allow you to change to and access the Windows version. You may not receive a reply until Monday, at the earliest, since it is now the weekend in the UK and various other forum threads suggest they have been rather overwhelmed recently with similar email requests. HTH Jeff StevenS 1 Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
Dedi Posted December 1, 2018 Author Posted December 1, 2018 1 hour ago, emmrecs01 said: Hi, welcome to the Affinity forums. I will assume this was an order placed on the Serif/Affinity website, so you need to email affinityorders@serif.com, with the full details of your order and request that they allow you to change to and access the Windows version. You may not receive a reply until Monday, at the earliest, since it is now the weekend in the UK and various other forum threads suggest they have been rather overwhelmed recently with similar email requests. HTH Jeff Yes i placed order at serif/ affinity website, thank you for the info really appreciated Quote
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