Dedario Posted October 21, 2018 Posted October 21, 2018 Hi, I have noticed an error while saving files opened from SMB shares with Publisher Mac. It happens only when opening the file for the first time and trying to save it (save command or save as with the same name). When the file is reopened then it saves normally. Save as with different name also works fine. I have the the same issue with Af Designer and Photo apps since version 1.6. Had no issue with versions 1.5. Could you please investigate the error? I checked it on 2 different Macs and 2 different SMBs (WD and Synology). Thanks
Staff Sean P Posted October 23, 2018 Staff Posted October 23, 2018 Hi Dedario, This is a known issue that is with development to fix, however it is quite complex. Essentially we don't load the whole file into memory so require access to the original file, however if the file is stored on a NAS drive or similar then this connection might go down or get temporarily lost. Because of this we only recommend you work on local drives. I'll get the issue bumped with development
andyh Posted November 30, 2018 Posted November 30, 2018 Possibly related. When I attempt to open a file from a network location, the following error pops up: Failed to open file /Volumes/path/to/network/location/file.afpub The file is already open in another application. This error pops up even if no one else has the file open.
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