SpacemanJupiter Posted September 17, 2018 Share Posted September 17, 2018 My whole screen is going black for a split second. It is most easily reproducible if I'm dragging around an imported jpg or image file. It can be random as to how often, but sometimes it happens every few seconds and even twice within 1 second. The whole screen is basically blinking off and on. MobileStudio Pro 16, 16gb ram, Nvidia M1000M Quadro, Intel iris 550, Win10. The suspect is Intel drivers. I've tried various versions of the drivers but the only time I cannot reproduce this blinking problem is by completely uninstalling Intel graphics drivers. I can't leave them uninstalled though because this tablet won't simply change over to the Quadro for the desktop acceleration. It also makes my pen unusable. But, who is at fault here? I am not sure whether to come here or go to Intel. Affinity Designer is the only program where this problem surfaces. I can't reproduce it in Adobe stuff or 3D animation programs, or anything else. What seems clear is that the program and pretty much any intel drivers for the integrated chip are not playing nicely with each other. I'm just hoping someone else also has a MSP and has found an oddball version of Intel drivers that works with this software. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 17, 2018 Staff Share Posted September 17, 2018 Hi @SpacemanJupiter, We managed to reproduce the issue. The windows internal management is trying to switch between the 2 graphics cards. We have successfully fixed the issue by going in the Nvidia Control Panel, Manage 3D settings > Program Settings > Add Affinity to the list, make it use "High-Performance NVIDIA processor". This should fix any issue. I have logged this with our devs so we can get their view as well. Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
SpacemanJupiter Posted September 17, 2018 Author Share Posted September 17, 2018 I've actually done that several times over the past week. I'll go into Nvidia control panel and change it, and also change it in the performance options of Designer. It still happens, but I couldn't get it to happen when I completely uninstalled Intel graphics drivers and just let windows use the windows basic driver. This is one HUGE gripe that I have about the MSP. The two graphics drivers seem to somehow be dependent on each other which is really odd, or at least, the Nvidia drivers are hardware is somehow dependent on the Intel being enabled. When I disable the intel chip, it also disables the Nvidia control panel and I just get the msg that 'there is no nvidia chip on this system' when I try to open the control panel. This is after complete format and reinstalls of windows, not just resets. Beyond frustrating. I'm just wondering now if this hardware was just horribly designed. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 18, 2018 Staff Share Posted September 18, 2018 Somebody else came to the same conclusion: Quote Link to comment Share on other sites More sharing options...
themapsmith Posted April 22, 2020 Share Posted April 22, 2020 I want to confirm that the same behavior is happening for me while using video conferencing (Google Meet) at the same time. I tried setting the nVidia settings like the above comment, but the flickering still happened. Quote Link to comment Share on other sites More sharing options...
LadySelachii Posted May 14, 2020 Share Posted May 14, 2020 I had the same issues, but after updating the graphics driver in GeForce Experience, it seems to have stopped. Fingers crossed. Quote Link to comment Share on other sites More sharing options...
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