Les Dutfield Posted September 2, 2018 Share Posted September 2, 2018 I am using Windows 7 Professional. Each time I close down Affinity Windows Beta the following message appears on the monitor that states: Windows can check on line for a solution to the problem. Then two options: 1. Check on line for a solution and close the program. 2. Close the program. This occurs every time whether I am designing a test page or just watching a training video. Even when it occurs my updated file I have saved is OK. Link to comment Share on other sites More sharing options...
SnowQueen Posted September 2, 2018 Share Posted September 2, 2018 I am also using Windows 7 Pro x64 and when closing just the Help panel or closing the program I get an AppCrash error with this text in the details: Problem signature: Problem Event Name: APPCRASH Application Name: Publisher.exe Application Version: 1.7.0.57 Application Timestamp: 5b879222 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.24150 Fault Module Timestamp: 5b0cbc65 Exception Code: c0020001 Exception Offset: 000000000001a06d OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 40f3 Additional Information 2: 40f3660037ece07f3a4d26b939eb0c94 Additional Information 3: 0190 Additional Information 4: 0190dcdbc0d247e0f1bbfc284071f281 Perhaps it is Win 7 related? Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted September 26, 2018 Staff Share Posted September 26, 2018 thank you both for the reports, and sorry for the delay replying. I think this has been addressed. Please can you tell me if this still occurs with the latest beta 1.7.0.133 installed? Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
SnowQueen Posted September 27, 2018 Share Posted September 27, 2018 I installed the update and have not experienced the AppCrash problem again. For what I have done with the program so far it seems to work very well. Thanks. Link to comment Share on other sites More sharing options...
SnowQueen Posted September 27, 2018 Share Posted September 27, 2018 Well, I have to take part of my response back--when closing the Help function, I again got the AppCrash Message. Link to comment Share on other sites More sharing options...
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