HanyDesignZ Posted July 24, 2018 Posted July 24, 2018 Hello Everybody.. I bought the app yesterday from the iTunes and I was thrilled with its powerful tools and it was a dream came true but not for too long, I was making a project and suddenly the app quit and when I opened it again there was a huge steps that I made hasn't been saved in the document I feel very frustrated and I don't know what to do.. does anyone know what to do? Quote
Alfred Posted July 24, 2018 Posted July 24, 2018 Welcome to the Serif Affinity Forums, @HanyDesignZ. Which iPad Pro model do you have? What were you doing just before the app crashed? It might help the developers if you could share the crash log. For a crash which occurred today, go to ‘Settings > Privacy > Analytics > Analytics Data’ and look for a filename of the form 'Designer iPad-2018-07-24-hhmmss.ips’, where ‘hhmmss’ is a timestamp. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Michelle W Posted November 25, 2018 Posted November 25, 2018 Hi. I am having the same issue while working on a course to learn the program. I have an older iPad Pro. The program quits while doing digital inking. Lines do not display on artwork but it shows an empty curve in layers. I can sometimes get it to work by adjusting brush edits but after a few strokes it stops again. If I close it and reopen, the last several lines are not saved. I’m wondering if there is maybe a file size limit on the iPad? Any info would be appreciated. Thank you. Quote
DM1 Posted November 25, 2018 Posted November 25, 2018 Hi Michelle, there are a few known bugs with the drawing features. I suggest you post your issue in the IPad Bugs thread and attach a screen recording showing the issue. The Moderators may then be able to identify the issue and or advice devs of a bug. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/
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