Willy Pimentel Posted July 1, 2018 Share Posted July 1, 2018 HI Everyone, Hopefully someone smarter can figure this out. I have this doc in Designer. 20 x 6 feet 300 dpi cmyk design I am sending it to the print shop. I export it as a print PDF and summit the job. I got a long wait and it shows cropped on the preview. ok something is wrong... so, I open the pdf in preview and I get the correct dimensions: I went back to AF and checked my setting and re export it... It did not work, them as eps and all kinds of flavors of PDF... Did not work... Some problem.. Well them I opened Illustrator for verification: first thing I get is a Error message: I opened the file and the artboard size is 200x72 inches. Meaning that it is missing 40 inches. OK, I tried changing the dartboard size in illustrator to 240 Inches and it would allow me saying that the dartboard size could not be greater than the canvas size. .. After fighter to change the canvas size (which was grey out). I decided to go back to affinity. Take out any groups and delete unused layers, export it as a flat pdf. And them export it as a pdf x with no jpg compression. I sent the file and it got there a little smaller. I resized to my dimensions and it was sent. I am not sure what I did wrong but would like to know more for the future... Quote Willy PimentelM1 Imac 16gb Mac os Ventura Latest Link to comment Share on other sites More sharing options...
MikeW Posted July 1, 2018 Share Posted July 1, 2018 Acrobat cannot currently display a pdf larger than 200" unless the user units are set to do so. This can be accomplished in Acrobat DC as I understand it. There are two ways the I know of that can rectify the issue. One, the long standing way, is to scale to a workable size, say 50% and communicate to the print establishment to double the print. The other is to export to eps and distill using Distiller using a special preset (large document). This automatically sets the user units and so Acrobat will properly display the pdf. Some older rips cannot deal with this method. Either way, scale or distill or Acrobat DC, needs to be communicated with the print service. It's not a bug. It's a limitation in Acrobat. Willy Pimentel and Wosven 2 Quote Link to comment Share on other sites More sharing options...
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