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Jeff Adams

Affinity Will Not Allow Me To Open My Files - Says They Are Open Elsewhere

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I noticed this error began last week. I did not need to use the program so I shrugged it off as some random error. But now I am noticing a lot of my Affinity files arent opening/loading. Instead after a long wait time, the attached message appears. It says that the file is open somewhere else which is not possible. 

 

I can't find anything related to this issue when I search the forums or Google. Was curious if anyone can assist me. 

 

Thanks again. 

Screen Shot 2018-05-14 at 3.24.44 PM.png

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I'm no expert but it could be that because it is saved on GoogleDrive which makes the file accessible across a network, maybe somewhere in the jungle, some bit of code has a handle on the file?

 

Try work on the files locally then copy them over to the GoogleDrive folder and see if it still happens. Annoying, yes - but I had the same problem with Microsoft products.

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7 hours ago, Jeff Adams said:

I noticed this error began last week. I did not need to use the program so I shrugged it off as some random error. But now I am noticing a lot of my Affinity files arent opening/loading. Instead after a long wait time, the attached message appears. It says that the file is open somewhere else which is not possible. 

 

I can't find anything related to this issue when I search the forums or Google. Was curious if anyone can assist me. 

 

Thanks again. 

Screen Shot 2018-05-14 at 3.24.44 PM.png

  1. How are you accessing the file?
  2. Do you use a third party app like Expandrive or Mountain Duck?
  3. Have you tried copying the file locally and then trying to opening it?
  4. Have you tried going to the file and opening from Goole drive, instead of opening from Affinity?
  5. Can you access the file from another computer, if available.
  6. Do you have access to another computer with Affinity Designer on?
    1. If so, are you sure you Quit the app?

iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo & Publisher - Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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