Rick (4)F. Posted November 15, 2017 Share Posted November 15, 2017 Hi there, I bought Affinity Designer and Photo through the app store 29 November 2016. I would like to access my account (if that's possible) through the Affinity website but my email address is not recognized. How do I create/reset/access my account? Thank you. Quote Link to comment Share on other sites More sharing options...
JFisher Posted November 15, 2017 Share Posted November 15, 2017 Hi Rick (4)F. Welcome to the forum If you had purchased the apps from the Apple App Store, you wouldn't have an account on the Affinity website. You would need to create a new account. What are you trying to log in for exactly? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 15, 2017 Staff Share Posted November 15, 2017 Hi Rick (4)F. Welcome to Affinity Forums The Mac App Store is managed by Apple and is totally independent from the Affinity Store which is managed by us. Apple doesn't share customer's information with developers so we don't have a way to know who bought the apps there. This means that you probably don't have an account in the Affinity Store yet unless you have bought the Affinity Designer Workbook which we sell there along with the Windows versions of our apps. The account you have in this forum is also independent from the Affinity Store. So if you are trying to get the extras - which is what i suppose you are trying to do -, you have to create a new user account there filling in your details in the New to Affinity? tab and completing the extras "order" in order to be able to download them. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
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