carewrenj Posted February 21, 2017 Share Posted February 21, 2017 I uploaded the plugins and overtime I try to run the Nik Color Efex 4 plugin I get two screens that freeze. I have to force quit out of Affinity. Below is the screen shot of the double screens and also my preference settings. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 21, 2017 Staff Share Posted February 21, 2017 Hi carewrenj, Welcome to Affinity Forums :) I believe you are running an older version of Affinity Photo. The latest version is 1.5.1. Can you please check it in Affinity Photo ▸ About menu? If that's the case please update it to the latest version through the Mac App Store app, Updates tab (on top), clicking on the Update button in front of Affinity Photo. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
carewrenj Posted February 21, 2017 Author Share Posted February 21, 2017 I am running Affinity 1.5.1 Quote Link to comment Share on other sites More sharing options...
carewrenj Posted February 21, 2017 Author Share Posted February 21, 2017 Hi carewrenj, Welcome to Affinity Forums :) I believe you are running an older version of Affinity Photo. The latest version is 1.5.1. Can you please check it in Affinity Photo ▸ About menu? If that's the case please update it to the latest version through the Mac App Store app, Updates tab (on top), clicking on the Update button in front of Affinity Photo. I am using 1.5.1. I just purchased it a few days ago. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 21, 2017 Staff Share Posted February 21, 2017 Hi carewrenj, Which OS X version are you running? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
carewrenj Posted February 22, 2017 Author Share Posted February 22, 2017 Hi carewrenj, Which OS X version are you running? OS X El Capitan Version 10.11.6 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 23, 2017 Staff Share Posted February 23, 2017 This seems specific to El Capitan OS. Are you running Affinity Photo in full screen when invoking the plug-in? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
carewrenj Posted February 23, 2017 Author Share Posted February 23, 2017 This seems specific to El Capitan OS. Are you running Affinity Photo in full screen when invoking the plug-in? Yes Quote Link to comment Share on other sites More sharing options...
zoli642 Posted February 26, 2017 Share Posted February 26, 2017 I have the same problem. Under El Capitan the Nik software is not working properly (double screen, black picture etc). Does not matter one or two monitor the problem the same! Any solution? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 26, 2017 Staff Share Posted February 26, 2017 Hi carewrenj, zoli642, Thanks for your feedback/reports. I'm not able to check this personally on my system (i'm not running El Capitan) but i'm passing it to the dev teams to be checked. Hi @zoli642, Welcome to Affinity Forums :) Regarding the black picture - are you running Affinity Photo in Separated mode? If so this is a known issue in all mac OS's. Please check this page - click on one of the Nik Collection plugins - for a workaround for this problem. [EDIT] Issue logged. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
carewrenj Posted March 1, 2017 Author Share Posted March 1, 2017 Hi carewrenj, zoli642, Thanks for your feedback/reports. I'm not able to check this personally on my system (i'm not running El Capitan) but i'm passing it to the dev teams to be checked. Hi @zoli642, Welcome to Affinity Forums :) Regarding the black picture - are you running Affinity Photo in Separated mode? If so this is a known issue in all mac OS's. Please check this page - click on one of the Nik Collection plugins - for a workaround for this problem. [EDIT] Issue logged. Thank you! I really appreciate it! Quote Link to comment Share on other sites More sharing options...
Alexlazcano Posted March 15, 2017 Share Posted March 15, 2017 Since the last update of Os X Sierra I cannot see anything on Affinity, just a black window I can see the image on the navigator but not on the working desktop, the same happened before when I was running el Capitan but later when I upgrade to Sierra everything was working fine until now on my last update of the OS X Sierra Quote Link to comment Share on other sites More sharing options...
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