DMF Posted December 21, 2016 Share Posted December 21, 2016 I just loaded version 1.5.1 of Affinity Photo on a Mac Mini. When I try to open a raw file from my Cannon T2i, file type CR2, Photo crashes every time. I am able to load jpegs just fine. Is there some setting or configuration parameter I need to set in order to be able to add those files? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 21, 2016 Staff Share Posted December 21, 2016 Hi DMF, Welcome to Affinity Forums :) Can you please upload a sample file that's crashing for you using this link so we can take a look please? Don't forget to add @DMF to the file name so i can recognise it. Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
DMF Posted December 22, 2016 Author Share Posted December 22, 2016 Hi, It seems that the RAW files are all between 21MB and about 27MB. Subsequently I cannot attach them to the note. Is there another way I can get the file to you? Dale Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 22, 2016 Staff Share Posted December 22, 2016 Hi DMG, Yes, please use this link to upload it directly to me. Don't forget to add your forum username (@DMF) to the file so i can identify it. Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
DMF Posted December 22, 2016 Author Share Posted December 22, 2016 Hi, Its there. Called @DMF_IMG_2037.CR2 Thank you, Dale Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 22, 2016 Staff Share Posted December 22, 2016 Hi Dale, Thanks for the file. It's opening for me without issues both in Photo 1.5.1 (MAS) as well as in the latest Beta (1.5.2 Beta 2). I believe this is something specific to your Photo installation. Have you tried to open it in the Beta? Also can you please attach the crash report here. It may contain some useful information. Here's how to get it. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
DMF Posted December 22, 2016 Author Share Posted December 22, 2016 Hi, It is on a Mac Mini running 10.7.5 with 8GB. I have not tried the Beta yet. Here is the crash log: Dale Affinity Photo_2016-12-22-075642_Dale-M-Finkelsons-Mac-mini.crash Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 22, 2016 Staff Share Posted December 22, 2016 Thanks for the file and crash report Dale, I've passed this to the dev team to be looked at. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
jkehoe Posted December 23, 2016 Share Posted December 23, 2016 Hi, I know that the Canon T2i isn't a new model but DMF indicated "he's" using Mac OS 10.7.5, which is old by Apple standards. My Mac Mini running Yosemite caused Affinity Photo 1.5.1 to crash when trying to open and develop my Canon 80D images. It would happen every time until I reset Affinity Photo to use Serif Labs' RAW Engine in the Develop Assistant tool. I had it set to Apple's RAW engine from my older Canon camera setup. Perhaps DMF might reset Affinity Photo to use Serif Labs' RAW Engine? Thanks, and Happy Holidays! Quote Link to comment Share on other sites More sharing options...
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