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Posted

I just opened today Nov.29 my purchased AD for Win and it showed the update available notice. I then downloaded it then went to install. I was given an option to Repair or Remove. Since Repair was the default, I did that. I then opened AD and, again, it presented the update notice. So I went back to the download, curiously of the same version number as the installed (purchased) app.

 

This time I selected Remove, thinking it might be a prelude to a complete replacement during the installation routine. Nope. So this time in installing, I had to input my full credentials again. I'm sure something is amiss for this clumsy process to have happened.

 

Is this because I didn't uninstall the Beta? There was no instruction to do so when I purchased the full version, so I thought it would just overwrite as it had the same version sequence. I see Beta in my Programs still ,but I want to be sure of the proper routine to address this dilemma before I simply uninstall the Beta. Can someone recommend the path from here?

 

Thanks.

Posted

I removed all traces to the beta and rebooted before installing the release. I also received the update notice once. Upon restarting a minute ago, I didn't receive the notice.

 

Mike

Posted

Hi,

 

I also encounter these false updates with the choices of Repair or Uninstall.

 

I've completely uninstalled Affinity Designer and reinstalled the final release but I still have these false update dialogs. Perhaps this is a bug in the update process?

 

Otherwise I'm happy with Affinity Designer!

 

Thanks,

 

Fred

Posted

Thanks, guys, 

After posting I went back and fired up AD and no notice that time. I haven't uninstalled Beta, either. Hope it was just a one time thing. But I will uninstall Beta just to be sure and not tempt any other conflict.

Mark

  • Staff
Posted

Those still getting the prompt to update, can you use Help > About and check the version you are running and a screenshot of the message.

Posted

Hi,

 

I only had the update dialog during one or two days last week. Since then it has stopped. I'm running version 1.5.0.36, this should be the latest.

 

Thanks,

 

Fred

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