markls Posted November 29, 2016 Share Posted November 29, 2016 I just opened today Nov.29 my purchased AD for Win and it showed the update available notice. I then downloaded it then went to install. I was given an option to Repair or Remove. Since Repair was the default, I did that. I then opened AD and, again, it presented the update notice. So I went back to the download, curiously of the same version number as the installed (purchased) app. This time I selected Remove, thinking it might be a prelude to a complete replacement during the installation routine. Nope. So this time in installing, I had to input my full credentials again. I'm sure something is amiss for this clumsy process to have happened. Is this because I didn't uninstall the Beta? There was no instruction to do so when I purchased the full version, so I thought it would just overwrite as it had the same version sequence. I see Beta in my Programs still ,but I want to be sure of the proper routine to address this dilemma before I simply uninstall the Beta. Can someone recommend the path from here? Thanks. Quote Link to comment Share on other sites More sharing options...
MikeW Posted November 29, 2016 Share Posted November 29, 2016 I removed all traces to the beta and rebooted before installing the release. I also received the update notice once. Upon restarting a minute ago, I didn't receive the notice. Mike Quote Link to comment Share on other sites More sharing options...
blustemy Posted November 30, 2016 Share Posted November 30, 2016 Hi, I also encounter these false updates with the choices of Repair or Uninstall. I've completely uninstalled Affinity Designer and reinstalled the final release but I still have these false update dialogs. Perhaps this is a bug in the update process? Otherwise I'm happy with Affinity Designer! Thanks, Fred Quote Link to comment Share on other sites More sharing options...
markls Posted November 30, 2016 Author Share Posted November 30, 2016 Thanks, guys, After posting I went back and fired up AD and no notice that time. I haven't uninstalled Beta, either. Hope it was just a one time thing. But I will uninstall Beta just to be sure and not tempt any other conflict. Mark Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted December 1, 2016 Staff Share Posted December 1, 2016 Those still getting the prompt to update, can you use Help > About and check the version you are running and a screenshot of the message. Quote Link to comment Share on other sites More sharing options...
blustemy Posted December 4, 2016 Share Posted December 4, 2016 Hi, I only had the update dialog during one or two days last week. Since then it has stopped. I'm running version 1.5.0.36, this should be the latest. Thanks, Fred Quote Link to comment Share on other sites More sharing options...
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