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Posted

Please, I'm going mad over this. I tried everything I have read over this issue and I have a deadline today
I'm using Affinity Designer 2.5.7 on Windows and on an ipad. 

On both I cannot get the thing to export my file. Only export as jpg en png worked so far. 
I tried using RGB, CMYK, different profiles, the 'check the Embed ICC profiles' thing, I deleted all pixel layers, I turned all text into outlines (curves as you call it I guess), changed the document size from A2 to A3 .... don't know what to try next. 

It is an all vector document by now. With lines (only solid lines), text and color shapes.
Is there please someone from staff that can look into my file and help me out with this?

To give you an idea, this is what the file looks like (here I still have the pixel layers in it, the white coloring in the images)

image.png.d03f4d1a3548a2296fc98f60fe1b0f56.png

Posted
5 minutes ago, stokerg said:

Can you also let me know which PDF export settings you are using?

Thank you so much. I uploaded 2 files. One is a copy of the original design, with pixel layers and logo's in it. 
The other is an version striped of all the pixels. 

I tried almost all PDF presets. for print, press ready, digital small, digital high. The checkbox Embed ICC on.

There isn't any preview showing up, when I ignore that there happens, just nothing. But the software has become unusable. Can't select any objects or turn layer visibility on or off. 

Sometimes I get the export pop up, but even after 45 minutes nothing happens. The process bar stays empty. 

  • Staff
Posted

Hi @Lizzzzy,

I'm making some progress but i've still got a way to go.  Theres some nodes that aren't attached to anything, see the attached screenshot.  These will be causing the export to fail.  I'm still trying to find other nodes in this state but once these have been deleted, the file will then export.

Nodes.png

Posted
7 minutes ago, stokerg said:

Theres some nodes that aren't attached to anything, see the attached screenshot.  These will be causing the export to fail. 

• How did you search for these single nodes?
• Do you think the related non-export issue is a bug?

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1

  • Staff
Posted
12 minutes ago, thomaso said:

• How did you search for these single nodes?

It's a manual process of selecting each curve with the Node tool to find these.

13 minutes ago, thomaso said:

• Do you think the related non-export issue is a bug?

Yup it is and it's logged with the Developers, along with a similar issue where 2 nodes on top of each other will also cause an export failure.  

Posted

Wow I would like to learn how to avoid this in the future. Most of the time the vector pencil is not doing what I want, so there is a lot of draw, undo, redraw involved in the process. But I'm so glad that it is something repairable! 

  • Staff
Posted
24 minutes ago, Lizzzzy said:

Wow I would like to learn how to avoid this in the future. Most of the time the vector pencil is not doing what I want, so there is a lot of draw, undo, redraw involved in the process. But I'm so glad that it is something repairable! 

As of yet we aren't sure whats causing this to happen.  I know myself and another member of the Tech team have tried to replicate this but as of yet, we've been unable to get a node into the same state as the ones we've seen in User's files.  

 

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