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Posted

I experience software shut down (rarely) and more often part of the image is removed. Is there a way to go back to 2.5.6 until this bug is fixed?

Thanks

Capture 2.5.7.JPG

Posted
1 hour ago, Yair said:

I experience software shut down (rarely) and more often part of the image is removed. Is there a way to go back to 2.5.6 until this bug is fixed?

There was only one change between 2.5.6 and 2.5.7, fixing an export to PDF bug, so I don't think reverting to 2.5.6 is going to help you. However, the links to do so are listed below.

This is likely a GPU issue so the first step is to ensure your graphic card drivers are up to date.

Good luck

https://store.serif.com/update/windows/designer/2/#previous-versions
https://store.serif.com/update/windows/photo/2/#previous-versions
https://store.serif.com/update/windows/publisher/2/#previous-versions

Posted
17 hours ago, MikeTO said:

This is likely a GPU issue so the first step is to ensure your graphic card drivers are up to date.

And the second step may be to disable Hardware Acceleration (OpenCL) in the application Settings under Performance.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
20 hours ago, MikeTO said:

This is likely a GPU issue so the first step is to ensure your graphic card drivers are up to date.

Pardon me, but are you sure this is the right advice?

Most of us are running the latest Nvidia Studio Drivers that apperantly the latest versions of Affinity are not compatible with at some level.

Sherif ignores our reports about it.

That's the reason why disabling hardware acceleration magically fixes the broken software.

If anything reverting to an older driver would probably fix the issues, but none in their right mind would like to do that.

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