Void2258 Posted October 1 Share Posted October 1 I am trying update form 2.5.3 to 2.5.5. When I open my programs, I get a link that takes me to a site (ie https://store.serif.com/en-us/update/windows/publisher/2/) to download some files. I figured these would just be updaters, but instead it's installing fresh copies. I need to update my existing installs. What am I doing wrong? Quote Link to comment Share on other sites More sharing options...
Hangman Posted October 1 Share Posted October 1 Hi @Void2258 and welcome to the forums, Are you downloading the same installer you used for 2.5.3, i.e., MSIX or MSI/EXE? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
walt.farrell Posted October 1 Share Posted October 1 16 minutes ago, Hangman said: Are you downloading the same installer you used for 2.5.3, i.e., MSIX or MSI/EXE? The Download prompt indicates that @Void2258 installed using the MSI/EXE version. If they're getting a full install rather than an update, that indicates they downloaded the MSIX version after clicking on Download, rather than downloading the matching EXE/MSI version. I really wish Serif would fix this. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Hangman Posted October 1 Share Posted October 1 1 minute ago, walt.farrell said: The Download prompt indicates that @Void2258 installed using the MSI/EXE version. How does it differ from the MSIX prompt? I have the MSI/EXE version installed so haven't seen the MSIX Prompt... 3 minutes ago, walt.farrell said: If they're getting a full install rather than an update, that indicates they downloaded the MSIX version after clicking on Download, rather than downloading the matching EXE/MSI version. That was my assumption... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Void2258 Posted October 1 Author Share Posted October 1 (edited) Yup. I had clicked MISX since it was first, but when I got the MSI/EXE file, it updated fine. This is weird. Why does the format of the file from the update site change what is installed? It's all the same programs in the end. Would also be nice if I could download one updater for all 3 of them if I use all 3 instead of having to update each separately. Or even upgrade without needing to manually download anything (in-program update). Edited October 1 by Void2258 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 1 Share Posted October 1 11 minutes ago, Hangman said: How does it differ from the MSIX prompt? I have the MSI/EXE version installed so haven't seen the MSIX Prompt... It says: Install. If you click on it, the application downloads the correct version of the updater, and passes it off to Windows MSIX processing. MSIX processing runs the update, terminates the application, and restarts the updated application. Hangman 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted October 1 Share Posted October 1 2 minutes ago, Void2258 said: Why does the format of the file from the update site change what is installed? It's all the same programs in the end. It is a different version of the program, with the same external functions but also with differences in the internal functions of how it interacts with the system. MSIX applications are sandboxed for security purposes. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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