OlehaH Posted September 10 Share Posted September 10 Affinity Publisher crashes sometimes when file opens and always when file export. Should I send crash report? Quote Link to comment Share on other sites More sharing options...
MikeTO Posted September 10 Share Posted September 10 12 minutes ago, OlehaH said: Affinity Publisher crashes sometimes when file opens and always when file export. Should I send crash report? Hi and welcome to the forums. You can attach the crash report to this thread. Please also provide the information listed at the top of this page: https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/ Information on how to find a crash report is here: https://forum.affinity.serif.com/index.php?/topic/168448-where-do-i-find-crash-reports-for-affinity-v2-apps/#comment-963913 Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.0, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
OlehaH Posted September 10 Author Share Posted September 10 /Publisher/1.10.6.1665 Crashes each time when I export something. Also for new document. Windows 10 I reinstalled Affinity Publisher and video card driver, but it didn't help. video_2024-09-10_18-43-31.mp4 CrashReports.zip Quote Link to comment Share on other sites More sharing options...
OlehaH Posted September 10 Author Share Posted September 10 I didnt install something recently. But I also use Publisher one in a while. And I can have forgotten what was for the time I didnt use Affinity Publisher. Probably last time I used it on May. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted September 12 Staff Share Posted September 12 Hi OlehaH, If you haven't already please could you try reinstalling the app? If this doesn't solve your issue it may be worth opening the app with the CTRL key held down and when the reset menu appears hit select all and then clear as this should reset the app to defaults which may prevent the crashing. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
OlehaH Posted September 12 Author Share Posted September 12 Hello @Callum, I did what you said, but it didn't work. Will you have other suggestion? Quote Link to comment Share on other sites More sharing options...
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