LydiaJones Posted September 2, 2024 Posted September 2, 2024 Hello. I am creating 80 pages of detailed illustrations using mostly Publisher 2.5.4 (and a little Designer) on a 6th Generation iPad. It started crashing a lot and now it almost immediately crashes when I open the document. I read on the Affinity website that “M1-equipped models are recommended for more memory-intensive design.” I am attributing the crashing to it being on an older iPad and considering buying a newer iPad. My document is 124.9 MB, so I am wondering if that is considered “memory-intensive.” I also noticed that older versions of my document were a few MBs more, so I was confused as to why the file size would be decreasing as I add to the document. Thank you. Best. Lydia Quote
walt.farrell Posted September 2, 2024 Posted September 2, 2024 Welcome to the Affinity forums, @LydiaJones, and sorry to hear you're having problems. That doesn't sound like a particularly large or memory-intensive document to me, but I don't know much about the specs for your iPad. You should be getting crash reports. Perhaps one of them would reveal something about the cause of the crashing: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Staff Callum Posted September 20, 2024 Staff Posted September 20, 2024 Hi Lydia, Welcome to the forums and apologies for the delayed response, If you are still having issues with the app crashing please could you provide the info Walt has requested above as it will allow me to look into this further with you. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
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