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Posted

So today I launched Photo to edit a PNG. I already had Designer open in the background, with several documents (maybe 4) that I had been working on last night. On launch of Photo, I was prompted to update to a new version (2.5.2). So I let Photo download and apply the new update. As soon as it relaunched, I used the recent documents grid to open the PNG again. It did so, but at the same time I got a message that Designer had crashed. I checked and the version of Designer that had been running was 2.5.0. (When I reopened Designer, I was prompted to update it to 2.5.2, which I did with no problem.) I normally would try and recreate the problem in an attempt to make troubleshooting easier for y'all, but since this involves prompted updates, I didn't see how I could. I did screencap the crash message, and saved the details provided in that window to a textedit document. I hope this helps.

I'm on a M1 Apple Mac Mini running Sonoma 14.5.

SCR-20240604-ithr.png

Designercrash.rtf

  • Staff
Posted

 Hi TedH,

Thank you for reporting this to us if this was just a one off crash that occurred whilst updating then its likely nothing to worry about but I'll keep an eye out for any more reports.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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