Suite 2.5.0.2415 can't open previous beta files [UPDATE]

[Herojas93]

I was working with a file by using the previous beta. 2.5.0.2402

After update this morning, I can't open this file with the suite.

The file was created in publisher 2402, when I try to load it with 2415 remains loading forever.

If I try same file by using Designer or Photo 2415 a dialog appears and says is already opened by Publisher. But it is totally closed.

I restarted the Mac and try to open directly the file in Designer having the same dialog saying it is already opened in Publisher.

 

UPDATE: the document created with 2402 build has placed affinity files. I don't know if that could be the problem.

 

[Jon P]

Are you able to attach the file that's getting stuck whilst loading?

You can upload it here if you'd prefer to keep it private

[Herojas93]

Sure, done.

[Jon P]

This opens fine for me, so I suspect it is indeed related to the placed files. I see they are linked remotely from cloud storage

You could try temporarily renaming the folder they are stored in to break the links and then re-linking them to see if that gets the file loaded, and then check if it's fine on subsequent save and loads.

 

[Herojas93]

You are totally right.

When I break the link of the folder, the file opens perfectly fine.

Then I relink the folder. The files updates fine. I can work with the file ok.

But, when I save and try to open it again, the same happens. Software gets stuck loading.

I have tried to store the elements in my local machine instead in cloud folder, same result.

I have tried to replace the files instead of relink. Same result.

 

I break the links and I can work but when save the changes and open again software stuck loading.

 

I have uploaded the files associated to the file so you can try.

[Jon P]

Thanks for sending the associated files. I can reproduce what you are seeing now on both Mac and Windows. Seems to be a regression in 2.5

I'll get this logged, thanks a lot for the report!

[Herojas93]

Thanks

[Affinity Info Bot]

An issue raised in this thread ("File with linked documents hangs on open") has now been reported to the developers by the testing team (Ref: AF-2900). Thank you very much for reporting this issue to us.

[Affinity Info Bot]

The issue "File with linked documents hangs on open" (REF: AF-2900) has been fixed by the developers in internal build "2.5.2.2478".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

[Affinity Info Bot]

The issue "File with linked documents hangs on open" (REF: AF-2900) has been fixed by the developers in internal build "2.5.2.2478".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.