RPC Posted April 13, 2024 Posted April 13, 2024 Anyone got a clue why the okay button is grayed out? I'm guessing it's some kind of bug, since I've tried messing around with the very limited number of settings in the dialog and it never becomes clickable. Quote
walt.farrell Posted April 13, 2024 Posted April 13, 2024 You have a password-protected PDF, and you haven't entered a password. Possibly you just didn't show it in your screenshot, but you really do have one entered. In that case, if you're Opening the PDF, you may not have entered the right password. It could be either: The wrong password altogether; or A password that allows viewing but not editing. For some reason, in case 2 (for me, on Windows, with 2.4.2) I do not get an error message if I use Open, but I do get one if I use File > Place. So you might try that. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
RPC Posted April 13, 2024 Author Posted April 13, 2024 It never asked for a password and it doesn't need one to open it in a normal viewer. But it was something to do with encryption nonetheless. I decided to try on my Mac and it popped up a message saying unsupported encryption format, so I I just asked for another PDF from the person and it worked fine. Would be nice if the windows version gave the same useful message the Mac version did. Quote
walt.farrell Posted April 13, 2024 Posted April 13, 2024 1 minute ago, RPC said: and it doesn't need one to open it in a normal viewer. The Affinity applications are not viewers. They are editors. That PDF may have a password that is needed if you want to do more than view, which would explain why it's not needed when you use a viewer. 2 minutes ago, RPC said: Would be nice if the windows version gave the same useful message the Mac version did. Were you using the exact same version of the Affinity application on Windows and macOS? If not, it may be that the Windows version understands the encryption format, and simply needs the password. V2 supports more encryption options than V1 did, for example. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
RPC Posted April 14, 2024 Author Posted April 14, 2024 Quote Were you using the exact same version of the Affinity application on Windows and macOS? If not, it may be that the Windows version understands the encryption format, and simply needs the password. V2 supports more encryption options than V1 did, for example. Yep, whole reason I got V2 was because it meant I could use it on both my Mac and windows systems without needing to buy them again for my Mac. I used v1 only on my windows PC back when it was the only option because out of the two my Windows system is way more powerful than my Mac and I mostly do really big vector artwork. V2s licensing has been really nice, as it's handy to have it on both my systems so for small things I can work on stuff wherever I'm at without shuffling anything around. Quote
walt.farrell Posted April 14, 2024 Posted April 14, 2024 One other suggestion. Rather than using File > Open, try File > Place. For me, Place provides a specific error message if what you have is the Open password rather than the edit/permissions password that, for some reason, Open doesn't seem to provide. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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