Edgar001 Posted April 6 Share Posted April 6 Dear Team/Participants I have recently started having startup or loading issues in regarding to both Affinity Photo and Designer, which previously was loading fine. I have followed many forum advise from the net. But to no avail and that’s why I have jointed this group for the first time. I have tried to find solutions through this forum, but found it overwhelming as a beginner on this site. Please advise on other possible solutions other than double tapping with a single finger for the reset mode list. Cuz I have tried different combinations of resets that’s listed. Kind Ragard Edgar Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 6 Share Posted April 6 Welcome to the Serif Affinity forums. You haven't described what's happening. Please give more details, including any error messages, and also your OS. Callum 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Edgar001 Posted April 7 Author Share Posted April 7 Dear Team/Participant's, Sorry about omitting other systems details, I have IPad Pro 12.9 OS Ver 17.4.1 and the Applications in question are Affinity Photo and Design both Ver 2. There are no error prompts as the issue is with trying to load the applications, as shown on the attached pictures. That’s the limits to which my applications are running to and does not follow through. Please advise. Kind regards Edgar Perez Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 7 Share Posted April 7 Thanks for the added info. My first suggestion would be to power-off and restart your iPad and see if that helps. https://support.apple.com/101603 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Edgar001 Posted April 8 Author Share Posted April 8 Sorry, but I have tried that to no avail. Also I have deleted and reinstalled twice, and still no change. I’m hoping for a new update in the hope it might work, but everything is up to date. So I’m still searching for a fix. Kind regards Edgar Quote Link to comment Share on other sites More sharing options...
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