PDF not working

[Rufus Reade]

Hi Can anyone spare some time to kindly help me please?

I am working on a very simple two sides of A4 sheet for a funeral (time is of the essence!).

It's a very small document but following my usual 'export' , the file appears to go to a folder but when I come to attach it to an email to send to the printers, it's unuseable. I've attached the original Affinity Pub doc, and the label which includes the word 'lock'.

I'm using Affinity Publisher 2.4.0

I'm trying to make a PDF (for print)

Thanks

Rufus

Funeral sheet recentred.afpub~lock~ Funeral sheet recentred.afpub

[walt.farrell]

The ~lock~ file just tells Publisher (and other Affinity applications you may have) that the .afpub file is open.

It has no relation to the .pdf file you would have exported. Perhaps you didn't export to the folder you thought you did? I would try the Export again, paying special attention to where you're saving the .pdf file when the File Explorer or Finder dialog comes up.

[GarryP]

As Walt said above, the file with the ‘~lock~’ at the end of it isn’t a real document, it’s used to lock the real document so it cannot be edited by more than one person at a time.

If you can see that file and you are not editing the document then something has gone wrong somewhere.

I managed to export the file okay, apart from some Pre-flight errors (potential spelling mistakes and overflowing frames), but I don’t know which export settings you were using.

Pdf (containing errors) is attached.

Funeral sheet recentred.pdf

[Rufus Reade]

Thank you so much to you both, Walt and Garry. Closing the original Affinity Publisher version seem to release the blockage. Very grateful to you both for your rapid response.

Appreciative thanks

Rufus